|Job Title:||Head of e-Procurement, B2B|
|Description:||Head of e-Procurement, B2B - Northampton , Northamptonshire
Our client was founded in 1966 and is the leading credit card provider in the UK with 8.4 mln customers. 1 in 5 credit cards in the UK are issued by our client.
Entrepreneurial, senior Commercial role, key responsibility being:
To identify commercial opportunities and then deliver and execute clearly articulated strategies and initiatives to maximise these opportunities and value generation focused upon (but not limited to):
Development of current B2B Acquiring solutions
New market opportunities in the eProcurement environment
Emerging new B2B payment solutions/technologies/business models
Partnership opportunities with relevant B2B payment solution providers
The development and leveraging of Enhanced Data/eInvoice Data
The development and delivery of solutions to support the growth ambitions and new product development within the Commercial Issuing Directorate
Commercial Leadership – B2B:
Champion and evangelise B2B within the company, the Group and the market.
Undertake research to deliver a clear articulation of the current and future B2B market with regard to eProcurement, Enhanced Data/eInvoice Data and emerging B2B payment solutions.
Understand the developing requirements of the company’s Commercial Issuing Directorate
Identify, validate and prioritise commercial opportunities and deliver clearly articulated strategies and initiatives to maximise value generation.
Deliver an ‘as is’ analysis of the current company B2B response and identify any/all gaps
Work with relevant functional areas and, where appropriate, identify and engage with relevant third parties to address these gaps; this will include working cross functionally to develop a strategic road map to extend/enhance the existing portfolio of B2B products/services.
Execute the chosen strategies and initiatives to maximise income, driving for optimum cost efficiencies and competitive agility; this will also include cross functional and cross Directorate work
Where appropriate, manage relationships with, and provide direction to, all relevant internal and external stakeholders; this will include sponsorship of new investment/development projects.
Manage relevant third party relationships to maximise engagement and value – e.g. schemes, suppliers, market influencers and partners.
Represent the B2B team and the company at relevant forums and events.
Support the company Sales team as required, including customer facing activities as required
Commercial Leadership – General responsibilities:
Support the Head of B2B in the development and delivery of team performance, culture and activities.
Play a key, lead role in the shaping, delivery and articulation of overall B2B team and eProcurement area strategy – e.g. MTP/STP inputs
Act as Accountable Executive (AE) as allocated this responsibility; role model execution of AE responsibilities and project ownership as defined within the company and within the Solutioning Process.
Identify, understand and meet governance, risk management, controls and compliance requirements as required.
Represent the Commercial Directorate within the company.
Commercial Leadership – Colleagues:
As appropriate, Role Model Leadership/Line Management to attract, develop and retain talent and to drive high performance.
Work with the Head of B2B to ensure that the B2B team are successful in terms of collective deliverables and behaviours.
Enterprise Wide Leadership and communication: work with other business areas and cross functional teams to bring the B2B business and its’ chosen strategies and initiatives to life for colleagues to maintain and drive performance and engagement.
Marketing/commercial skills based around gaining customer insight, proposition development, pricing, market strategy and marketing execution.
Strongly commercial, and able to deal with complex financial, technical and/or market information.
Strongly analytical, in developing (and sharing) insight into B2B, Issuing and Acquiring businesses and markets and the opportunities to grow value significantly.
Highly developed communication and influencing skills, being able to share concepts/opportunities/actions to gain buy in from colleagues at all levels, from ExCo to frontline service and sales.
Able to work without strict guidance/task lists to create business direction and create value/remove blockers by challenging established norms and creating new ways of thinking/acting.
Value Based Management (or style) approach to decision making and prioritisation
Knowledge and Expertise (relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)
Knowledge and experience of UK Commercial Card Issuing and Acquiring markets
Knowledge and experience of the company solution portfolios and operating models/activities
Knowledge of B2B payment markets, trends and technical issues/requirements
Knowledge and understanding of Group, Cluster, SBU and Directorate MTP/STP goals and objectives
Strong stakeholder/relationship management skills
Experience, qualifications and other requirements specific to the role
Significant, relevant practical experience in business-to-business sales, marketing and/or commercial environments within financial services
Customer-facing experience as some contact will be required
Demonstrable stakeholder/relationship management experience
Building and delivering presentations which set business direction to a senior audience.
Demonstrably strong leadership, communication and general management skills
Track record of delivery
Team leadership experience including Performance Management
Relevant professional/industry qualification
Key Issues over the next 12-24 months
Establish, build and grow the B2B eProcurement agenda, developing knowledge and expertise
There is a need to quickly assimilate data and insight to inform strategy development
Thereafter there is a critical need to focus upon execution to prove the viability of the B2B and eProcurement area, attract resource/investment and generate value
Work closely with colleagues in the Commercial Issuing Directorate to understand and deliver what is required from an Acquiring perspective to support their growth/development aspirations
Additional details of exceptional aspects of the demands of the role
The Role holder must be able to accept the necessary level of responsibility required at this level:
Responsible for maintaining complicated plans with a range of interdependencies. This will mean that the role holder will have strong mental demands placed upon them everyday involving analysis of progress on issues, financial implications and recommendations for improvements as well as conceptual thinking and influencing.
A large degree of influencing will be required to gain acceptance to the new area and to move it forward.
Influencing Senior Management will require a high level of thought regarding the best approach to take in a certain situation.
The ability to report on and justify decisions that have been made:
At this level the role holder will have the responsibility to input to the thinking on major decisions and report to Senior Management to gain acceptance. This will require a large degree of thought regarding the presentation of such information.
Considerable cross-functional working and leadership will be a key element of the role
The company Values: of particular importance to this role
Making the company a great place to work
Seeing the world through our customers eyes.
Great leadership & team work.
Delivering on our promises.
High performance & great behaviours driving exceptional rewards.
Respect, trust & honesty.
Additional critical qualities:
Strong leadership skills
Strong quantitative orientation
Strong communication skills
|Salary Range:||£40000 - £65000/annum bonus, p|
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