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Monday, 21 May 2018 12:57 GMT

Job Details

Job Title:Completion Specialist
Description:Completion Specialist - Southampton, Hampshire An excellent opportuntity exists for a mortgage compeltions administrator to jon this lender in the sub prime market working on site for a busy mortgage packagers. With a minimum 1 year packaging experience preferably within a Completions role you will be a self-starter, decisive, service orientated and organised Your responsibilties will include: • Deal with all completion queries on a daily basis • Liaise with brokers and account managers to maintain the flow of information & to promote strong business relationships • Check all offer documentation • Ensure all mortgage conditions have been satisfied • Liaise with solicitors to chase legal documentation • Chase outstanding documentation with brokers and account managers • Ensure all case requirements are met prior to completion • Liaise with Lender Completions Departments to ensure cases complete satisfactorily • Take ownership for allocated case load • Adhere to all compliance & quality assurance requirements e.g. money laundering, data protection and FSA • Maintain a ‘service driven’ culture and answer telephone calls in a polite and friendly manner • Ensure product, completions, and compliance knowledge is maintained, developed and up to date • Actively participate in training and development opportunities Company Core Competencies Interpersonal – Listens, empathises, questions, & influences during daily interactions Integrity – Operates openly, ethically, & with compliance accountability Ownership & responsibility – Perseveres with tasks and situations to completion Results orientated – Focuses on clear objectives and completes tasks Pro-active style – Contributes, asserts, adapts, and takes tasks forward Customer Service - Anticipates, assesses, and responds effectively to the needs of customers, both internal and external, making excellent customer service the first priority. Teamwork - Works co-operatively and productively with others to achieve results
Salary Range:£22000 - £25000/annum
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