|Job Title:||Head of International Commercial Team|
|Description:||Head of International Commercial Team - Northampton, Northamptonshire
Our client was founded in 1966 and is the leading credit card provider in the UK with 8.4 mln customers. 1 in 5 credit cards in the UK are issued by our client.
Working within International Acquiring, the job holder is responsible for the development and profitability of the multicurrency product set and propositions leading the development of the international acquiring strategy.
The role holder will assume the key responsibilities of P&L Ownership, Organic Strategy Development, Proposition & Insight Development, Business Development, Partnership Development to maximise the value of this business area.
This requires a detailed understanding of customers needs, as well as developing a deep understanding of European acquiring markets and potential acquiring partners to enable the development of competitive and profitable customer solutions.
The ability to translate these customer solutions into profitable business will form an important part of this role.
Strategy and CVP Development:
The development of strategy for the organic multicurrency business. This includes leading part of the process of Medium Term Planning and responsibility for Short term plans and the Marketing Plan.
Selection of international markets and the filtering of those markets through the analysis of the market opportunity.
Managing the conversion of strategy and CVP into business requirements.
The relationship management of key external stakeholders such as the Payment Schemes
Identification of relevant Customer segments and profiles to fit with strategy and CVP requirements
P&L and Marketing Plan Ownership
Formulating and delivering a balanced portfolio of marketing interventions to drive value and customer satisfaction e.g. marketing events, sales support, market entry plans
Responsible for the multicurrency P&L and ensuring remedial action is taken if required to achieve results.
Ensure performance is monitored against business case financials targets and market share objectives.
Leading the International Acquiring Performance Board across all relevant stakeholders
Customer, Product and Market Interpretation:
Leading market and customer data research and analysis
Instigate and interpret customer / partner insight research e.g. Customer satisfaction
Interpretation and deployment of market conditions / trends, customer needs /value, service and product propositions, pricing and brand to ensure the International Team has an in depth understanding of specific markets.
Analysis of future trends (legislative, market, compliance, governmental) & strategic / operational implications
Competitor analysis & CVP development for multiple options / partners
Liaising with the Head of International Product Management to ensure the delivery of agreed development/enhancements to the product set to time, cost and quality targets etc.
Input to the production of business case, reporting of benefits and SI spend to Directorates for the product set
Colleague & International Stakeholder Management / Direction
Responsibility for Commercial Team – their training and development, motivation, leadership, and resolution of any HR issues
Very strong influence on staff of all other areas within BB.
Analytical / Statistical / Financial
Creative and innovative approach
Good decision maker
Pro-active and committed to taking responsibility
Knowledge and Expertise (relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)
Proven experience within marketing
Degree or MBA calibre
Lead roles in developing Market Strategy and/or Marketing Plans
Track record of building and maintaining senior level stakeholder relationships – both internal and external
International marketing experience – especially an appreciation of cultural differences
Good working knowledge of Value Based Management principles
Good knowledge of the card acquiring market
Knowledge or experience of joint ventures or third party deals
Foreign language skills
Line management experience
Key Issues over the next 12-24 months
The company is the 2nd largest provider of payment and data processing solutions for the UK and European credit and debit industry. This is a high profile operation servicing over 100K retailers ranging from large multi-nationals through to small enterprises.
From a UK perspective, growth has been driven from a combination of strong brand, the realisation of synergies within the Group and continuing product and service development
The business has, however, recognised that expansion outside the UK will be necessary if this growth trajectory is to be maintained and if full advantage and value is to be gained from its new class leading processing capability
The International Acquiring Business area is focussed on driving new cross-border business and developing new organic markets.
Additional details of exceptional aspects of the demands of the role
Some foreign travel may be periodically required
The company Values: of particular importance to this role
Making the company a great place to work
Seeing the world through our customers eyes
Great leadership and teamwork
Delivering on our promises
High performance and great behaviours driving exceptional reward
Respect, trust and integrity
|Salary Range:||£40000 - £65000/annum bonus, p|
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