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Sunday, 20 May 2018 15:24 GMT

Job Details

Job Title:Credit Control Supervisor / Credit Manager assist
Description:Credit Control Supervisor / Credit Manager assist - London, South East This is a truly outstanding opportunity for an experienced credit control supervisor to join a leading media organisation and possibly one of the most recognisable brands worldwide.The extensive commercial activities of this major media producer, publisher and distributor have achieved sales exceeding £800 million and are driving 8% year on year growth. The challenge for the Assistant Credit Manager will be to motivate and supervise a team of up to 11 credit controllers, enhancing team performance and the quality of credit control activities against a backdrop of increasing sales and a growing customer base, currently around 8000 live accounts. The Assistant Credit Manager will directly manage 6 staff, including the query team (3) and large value accounts (3), and will also provide cover for the Credit Manager to manage the whole department (11 staff) . ****The Role:**** Reporting to the Group Credit Manager, your job will be varied, responsible and hands-on: __People Management__ Motivate, lead and directly manage a credit control team of 6, focusing on High Value Accounts and Query Management across 5 sales ledgers Tactfully manage staff issues such as sickness, lateness, poor performance, etc... Interview, hire and appraise staff. Ensure the international credit control team: a. Provide an efficient and effective service to internal and external customers. b. Set appropriate credit limits using D & B online financial statements c. Handle, resolve and manage queries professionally and efficiently. Manage the day-to-day business of credit control; i.e. a. Schedule and prioritise the workflow of the department. b. Set credit and cash collection targets for the credit control team. c. Carry out monthly debtor reviews. ___Process Management___ Ensure the effective application of Credit Policy and procedures for international credit control. Supervise the administration of the sales ledgers: Make sure that: 1) all sales transactions are accurately invoiced 2) debts are collected quickly and professionally 3) bad debts are identified and recorded 4) Minimise and control manual invoices and credit notes 5) ensure that customer accounts are reconciled accurately Ensure that customer account queries are logged and resolved quickly in line with the credit policy. Offer help and assistance as required. Identify the root causes of repetitve queries. Identify the cause and effect of these queries and take action to prevent reoccurance of the problem. With the credit manager, recommend & implement procedural improvements in the credit control department to maximise cash collection. Monitor and review credit limits periodically, set payment terms and undertake credit risk assessments. __Reporting__ Cashflow management: analyse payment trends and make well judged cash collection forecasts Supply a monthly aged debtor report, comparing collections performance to target and explaining the exceptions. __General Business Interactions__ Liaise with the sales managers to 1) recommend credit terms for new customers 2) offer advice about credit limits and customer's credit status when negotiating deals. Develop good relationships across the business, including with the Accounts Receivable Manager, Financial Controller, Sales Managers and External Debt Collection Agencies / Solicitors. Personally manage the credit control of legal (litigation / liquidation) accounts & liaise with 3rd Party collections agents, including solicitors, as required. ***Client Base & Credit Control Environment:*** The client base is 100% Business to Business including distributors, retailers, and licensees. Itís a high invoice value and high volume credit control, and there are differing credit terms and payment methods depending on the product or customer. The tools and systems used are SAP for automated customer billing, and SAP and Excel for the credit control management of customer accounts. ***Required Background and Experience:*** This senior role requires at least 2 years experience as a supervisor or manager, with a full understanding of credit control accounting principles and procedures e.g. bad debt provisions, credit assessment and accounts receivables processing. It would be an advantage to have practical experience of (International) Credit Risk Assessment procedures and the use of Bank Guarantees and Pro-Forma Invoices as appropriate. Suits a confident, diplomatic person who works well under pressure (e.g. month and year end deadlines) and can motivate others to achieve their deadlines. Advantageous: Big company background, familiarity with SAP, advanced Excel and Word skills. And a sense of humour! ***Salary / Additional Information:*** Basic salary is circa £30k + 10% bonus. Benefits include 26 days holiday, an excellent average salary pension scheme, private medical care, life insurance, canteen, season ticket loan for travel, company car park. Working hours 9am - 5.30pm
Salary Range:£28000 - £32000/annum c£30k +1
Location:South East
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