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Sunday, 20 May 2018 15:54 GMT

Job Details

Job Title:Payroll Team Manager
Description:Payroll Team Manager - Manchester, Greater Manchester JOB PURPOSE: To lead and manage a team of Payroll Specialists to: · Ensure World Class Service delivery to clients · Ensure that all payrolls and associated services are delivered accurately and on time · Review processes and implement process improvement · Support and develop associates ensuring World Class Service delivery KEY OBJECTIVES: · World Class Service delivery · Client retention · Associate retention, support & development KEY DUTIES/TASKS: · Ensure service level agreements between ADP and clients are being met · Liaise with other departments and MPS teams and managers as necessary to ensure service delivery criteria are met · Monitor and ensure agreed processes and procedures are carried out in regard to payroll processing · Ensure all client payroll procedures are current · Ensure that all MPS client communication (in or out) is dealt with appropriately · Ensure client queries into MPS are dealt with appropriately, and act as a point of escalation · Plan and manage the delivery of client payrolls · Plan and manage delivery of all client ?end of year? and P11d requirements · Manage day-to-day resourcing · Manage the day-to-day activities of team members to ensure payroll deadlines are met · Sign off payrolls for live BACS transmission · Review payroll-delivery team performance and provide monthly reports · Evaluate associates' workloads to ensure the efficient distribution of new business within the team · Ensure that associates are adequately trained and developed · Ensure that associates are aware of and are applying current Inland Revenue legislation · Create and execute training plans for new members of staff · Human Resource (HR) reporting · Carry out performance reviews in line with ADP policy; create, support and monitor personal development plans (PDPs) for team members · Maintain knowledge of current ADP products and services · Carry out other duties as required to fulfil the role, including client visits when necessary · Follow ADP policy as stated in the Associate Handbook SUPERVISORY RESPONSIBILITIES: · Will be expected to work under own initiative for day-to-day tasks in line with overall management guidance. · Reports to the Regional Manager and has responsibility for leading a team of Payroll Specialists. SKILLS AND KNOWLEDGE: · As detailed in the Service Team Manager Competency document. EDUCATION AND EXPERIENCE: · As detailed in the Service Team Manager Competency document.
Salary Range:27000 - 30000/annum £27
Location:Greater Manchester
Job URL:

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