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Sunday, 20 May 2018 12:29 GMT

Job Details

Job Title:Senior Pensions Administrator
Description:Senior Pensions Administrator - London, London FRA 14216 FRA Senior Pensions Administrator Sussex Up to £29,000 Role Responsibilities Provide administration service to customers as per SLA Maintenance of data, integrity checking and conducts periodic reconciliations Processing of a wide range of routine and non-routine documentation within defined procedures Resolves customer enquiries (oral and written) based on expert working knowledge of the customer requirements [and case history] Production of non-standard correspondence Referral for colleagues on the most sensitive/delicate customer queries Collates and analyses data and produces routine and ad-hoc reports, in order to update customer records, resolves queries and analyses trends in operating performance Provision of technical guidance Conducts training needs analysis, design and deliver on-the-job training designed to meet individual's needs Identifies and implement process improvements for customer interaction and other teams Assist in the development of outline specifications for new/enhanced systems Identifies where performance falls short of that required by the SLA and appropriate action to take Carry out projects and ad-hoc activities as determined by Team Leader Qualifications Essential GCSE (or equivalent) Maths and English Grade C Qualifications Preferred%2
Salary Range:£NEG 29,000
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