|Job Title:||General Claims Handler|
|Description:||General Claims Handler - London, London
Handling the Commercial Insurance claims of the Company's clients quickly, fairly and efficiently
Providing management information as required by the Company and certain Insurers
Main Job Purpose
Handle claims received from clients to meet targets and standards agreed with Director Corporate Clients
Process claims and obtain recovery where appropriate for the Company clients.
Record details of all claims handled.
Produce, monitor and issue business statistics as required.
Achieve fair and prompt settlement of claims and recoveries.
Provide clear, consistent and meaningful information.
Good working knowledge of General Insurance and policy wordings and their interpretation.
Thorough knowledge of claims recording routines.
Report writing skills.
Ability to analyse and interpret information.
Intermediate - Sirius to the extent that it relates to the Job,
Basic - Microsoft Outlook, the internet, Microsoft Word
Instructions/enquiries/claims processed within timescales
No complaints regarding delays, poor customer service or advice
Reports/evidence of customer satisfaction
Compliance with Company and Regulatory procedures
|Salary Range:||£18000 - £20000/annum N/A|
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