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Saturday, 24 February 2018 04:29 GMT

Job Details

Job Title:Credit Controller
Description:Credit Controller - Hoddesdon, Hertfordshire We are now actively recruiting for a local friendly company on the Herts/Esex Border. Dealing with Customer Queries Take telephone calls from customers where customer disputes invoice. Ensure that query is noted on SAP system and on Query log in Avaya Ensure that appropriate personnel are informed of the query (e.g. Area Service Managers, Rental Controller, Salesmen etc). Follow up with the relevant personnel on a weekly basis to ensure query is resolved within one month of due date. Extreme persistence is required. Meeting every month with Finance Director or Finance Manager to discuss further action on any queries not resolved in the above time period. Ensure all customers with overdue accounts are contacted by telephone on at least a monthly basis Month End Run Monthly Customer Statements from SAP and post out. Produce Sales Ledger Report Check and send out Dunning Letters Ongoing Tasks Obtain credit references for all new customer enquiries. Chase late payment on a daily basis (by telephone, fax and letter where appropriate). Liaise with Finance Manager each month with regard to taking legal action against late payers. Initiate legal debt collections - liaise with our solicitors. Liaise with other departments locally and also Head Office in Basingstoke in connection with sales invoices and customer queries. work together with colleagues in finance department and in other departments to ensure effective communication, respecting the needs and requirements of others as well as own needs and requirements. Person Specification At least two years previous experience in credit control work. Experience of taking debt collection action including identification of cases to take legal action against. Persistence/tenacity/initiative Must demonstrate sound commercial judgement Effective telephone manner Good verbal and written communication skills to facilitate dealing with internal and external queries. Previous experience of processing remittances, invoices and credit notes onto a computerised accounting system. Experience of SAP R/3 an advantage. Relevant IT skills - Microsoft excel, word and Outlook preferred.
Salary Range:17500/annum
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