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Monday, 21 May 2018 12:29 GMT

Job Details

Job Title:Helpdesk Support Staff
Description:Helpdesk Support Staff - London, London dhc are a rapidly expanding Accounts software reseller who are looking for an enthusiastic Support person to join their team Job Role: Your main focus will be to investigate and provide a solution on calls logged to you within the agreed service level assist in maintaining an already high level of customer service. Log in-coming support calls from phone and email Liaise with the software vendor on required program fixes Document known software problems an Liaise daily with the Support Manager on outstanding calls Experience 1 year experience of working in a helpdesk/customer services environment Strong Telephone\Communication skills Accounting\Book Keeping skills would be an advantage SQL would be beneficial but not essential as training will be given The ability to work well within a team but also use your own initiative The ability to prioritise your work load Prima Services Group LTD is acting as an Employment Agency on behalf of our client.
Type:Permanent
Financial
Qualifications:
General
Qualifications:
Systems
Experience:
Salary Range:2300 - 18000/annum N/A
Benefits:
Location:London
Job URL:http://www.cv-library.co.uk/cgi-bin/jdb_view_vacancy.cgi?jobref=101160354&s=100032

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