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Wednesday, 23 May 2018 22:37 GMT

Job Details

Job Title:Collections Unit Assessor - Wilford
Description:Collections Unit Assessor - Wilford - Wilford, Nottinghamshire Collections Unit Assessor Required! Our client is one of the largest providers of financial services products to the non – mainstream credit market in the UK. A top FTSE 250 company with a national network of over 500 branches, they now seek a Collections Unit Assessor to strengthen their specialist team in Nottingham. The Role: As Collections Unit Assessor your will liase with Debt Management companies and trace customers who have ‘skipped’. Key result areas include: • Evaluating customer information from application to trace customers who have ‘skipped’ by utilising internal and external tracing agencies • Training and coaching when buddied up with new Customer Account Managers • Complying to company policies including DPA and call monitoring • Liasing with debt management companies to review customer Income and & Expenditures to evaluate pro-rata offer of payment • Assist in the preparation and collation of statistics as required • Action all customer service requirements within agreed SLA’s The Person The successful candidate will be a respected team player who has previous exposure to consumer finance, good business awareness and excellent people skills. With first-class communication skills you will have proven ability to solve problems whilst working under pressure and demonstrate professionalism and a customer-focussed approach at all times. A good level of IT literacy and a flexible approach is essential. Send your CV today to be considered! Visit our website: PLEASE NOTE: Only candidates who hold a full UK work permit and currently residing in the UK will be considered for this position.
Salary Range:£13500/annum
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