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Saturday, 24 February 2018 04:27 GMT

Job Details

Job Title:Special investigator
Description:Special investigator - West Midlands, West Midlands Our client is in the provision of claims management and loss adjusting services. They believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment. Required skills: • Asses certain claims that are potentially fraudulent • An inquisitive nature • Solve issues by process of elimination Responsibilities: • Managing your own case load and carry out necessary investigations whilst gathering evidence. • Maintain constant contact with our policy holders • Making sure you take accurate statements and records. • You will be provided with support of an Assistant Investigator to help with your caseloads and some diary management. Before each case is closed, you’ll complete price enquires, negotiating settlements and issue reports to insurers on cases not dismissed. • You’ll also be in contact with third parties such as credit reference agencies to help enquiries and also undertake enquiries with the police by various media, so an essential part of this role will be to keep abreast of current legislation and codes of practice as they relate to insurance investigations. You will have/will be: • Proficiency in statement taking. • Knowledge of claims handling and principles and practice of insurance. • Working knowledge of civil and criminal law as they relate to insurance. • Customer focused approach • Knowledge of incident management process and claims settlement, ideal but not essential • Extensive organisational skills and customer service skills • Ability to take a neutral judgement • Computer literacy – word, excel and e-mail • Exceptional telephone manner. • Excellent level of written communication skills. Fraud Jobs is a member of the Red Snapper Recruitment Group and acts as both an employment agency and an employer. The Red Snapper Recruitment Group is committed to equal opportunities.
Salary Range:£19000 - £21000/annum 21k + li
Location:West Midlands
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